As I write this, the
opening weekend of the London 2012 Olympics is drawing to a damp but optimistic
close. And although there have been a few early disappointments in the cycling
and swimming categories, the former did at least enable us to bag our first medal
of the games. Looking back over the last 48 hours, it’d be hard to argue that
the Olympics have been anything but a triumph. In spite of all the media
fear-mongering, it all seems to have gone off without a hitch - even our
creaking tube network has managed to hold itself together admirably.
And yet, despite
enough sighs of relief to keep a squadron of Mary Poppinses airborne, I can’t
quite shake the nagging feeling that something’s rotten in the state of the
Olympic Park. Check out the pictures of this weekend’s sporting activity, and
tell me if you’ve ever seen such a phenomenal showcase of tip-up seats. Row
after row of glorious up-turned squabs in eye-watering high-def. Sturdy plastic
back supports, so clear you could almost touch them. Or sit on them for that
matter, since no-one else seems to be.
Welcome to London
2012, the most-watched sporting event in the world, unless you happen to be in
one of our purpose built stadia.
In which case, you’d be forgiven for thinking you’d got tickets to The
Voice Live Tour. Of course, I’m being facetious. These untipped seats aren’t a
sign of public disinterest in the games. Instead, they’re a mocking reminder of
how LOCOG has dropped to its knees in front of its corporate sponsors, like one
of Christian Grey’s BDSM subs.
We’d all listened to
Lord Coe staunchly defend the sponsors’ heavy-handed activity as merely
protecting their investment, even though his argument induced enough nationwide
eye-rolling to send Moorfields into a panic. We laughed at the ridiculousness
of McDonald’s banning the provision of chips within the Olympic village, as
though they’d retroactively copyrighted the very concept of chopping and frying
potatoes. We shook our heads in dismay at rumours that visitors wearing Nike
sportswear might be turned away at the gate for fear of upsetting Adidas’
delicate sensibilities. And if the Thames seems darker than usual, it’s
probably because millions of people have decided to tip out their Pepsi
bottles, rather than incur the wrath of Coca-Cola if they were to be seen
drinking the wrong carbonated syrup.
Those not fully
indoctrinated in the terminology of sponsorship activation were given a swift
education in the concept of ambush marketing – the idea of spontaneously
promoting an authorised brand during a media-saturated activity. In the ongoing
war for brand dominance, innocent members of the sport-watching public were
being swiftly rebadged as potential enemy combatants. Fuck the terrorist threat
– those surface-to-air missiles on top of the flats at the end of my street
could take out a Reebok-wearing jogger with ruthless precision.
Once upon a time,
sponsorship was a neat way of plastering your brand all over a sporting event,
ensuring that your logo was always in shot. There was little strategy involved
in selecting a platform, aside from asking the CEO about his favourite team.
And then something changed. The brand and marketing teams got involved, and
tried to ensure that sponsorship packages could be neatly aligned with the
corporate goals and values. This meant that the way consumers perceived a
brand’s involvement also changed. Brands were no longer sitting up in their VIP
area, chucking back their Moet and waving at the plebs from behind the velvet
rope. They were right there in the mosh pit, or standing on the kop. Shoulder
to shoulder with the masses, and discovering a shared interest: “Hey, fancy
meeting you here! What’s that, you love the Arctic Monkeys? How funny, we here
at Admiral Insurance also enjoy their rough-edged rockiness. Now, can we
interest you in a fully comprehensive policy?”
As ridiculous as that
may sound, the strategy actually works. In principle, today’s definition of
sponsorship is about engagement and empathy, rather than brand bukakke. Showing
consumers that you’re interested in the same things as them, and building a
long-term relationship based on mutual understanding. Or at least, that’s what
it’s supposed to be about.
Someone obviously
forgot to point that out to the tier one sponsors at London 2012. Given how
difficult most of us found it to get hold of tickets, not to mention the
prohibitive pricing for many of the events, the sponsors might have wanted to
show a little more enthusiasm for the games, rather than spending all their
time eradicating any trace of the competition. According to the Guardian, the
men’s basketball this weekend saw 70% of the lower tier seating – allocated to
sponsors and officials – go unused. Likewise, the pictures from the gymnastics made
the O2 look so unpopulated that it seemed those Mayan prophecies had come true
after all. So much for ‘We’re as excited about the games as you are.’ This was
more a case of ‘We’ve got so many tickets to get through, we just couldn’t be
arsed to show up.’ Tweeting pictures of the half-empty stands inside the
aquatics centre, even Louise Mensch was disgusted. And let’s face it – when you
find yourself on the same page as Louise, something’s clearly gone very wrong.
No doubt the marketing
strategy teams will be crunching numbers for the foreseeable future to
determine the impact of sponsorship on their brand approval ratings. I just
hope they’re not too disappointed if they see a sharp downturn in their
fortunes, rather than the upswing they’re surely expecting. In the rush to
leverage their investment, the top tier sponsors have forgotten why they got
involved in the first place, and the meaning of the word ‘participate’. This
isn’t sponsorship, it’s dictatorship. And like all totalitarian regimes,
they’re heading for a bloody rebellion.
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